7.08.2008

It's the Little Things

So I just typed in "netflix..com" accidentally and hit enter. And then, of course, it sent me to an error page.

But if this were a well-designed system, it should be smart enough to try "netflix.com" when "netflix..com" didn't work. That's not some kind of science fiction technology that's impossible to program. It's hugely possible to implement that. So why don't software designers accommodate accidental inputs like this? Because of the perception that "errors" are the user's fault.

Typing an extra period is just one example of many mistakes that absolutely anyone can make, from grade school to MIT. Don't let lazy design make you feel guilty for being human!

2 comments:

Mark Lang said...

There is an autocorrect feature for some suffices, though. I believe if you enter in netflix.net (and that doesn't exist) it might switch to netflix.com.

Additionally, if you just type a web address as just the name, like apple and then press CTRL+ENTER and it adds the www. and the .com to the address :D

Oh, and hello! Glad to see the blog back!

Mike said...

Sweet, those are both good steps forward. I think the suffix thing especially suggests that designers are aware that this kind of assistance would be helpful.

And, thanks for reading! It's great to know I'm not just typing to myself here :)